Your fish orders stay on your phone

01

Who we are

This notice is published by GRANJA PISCICOLA EL CARMEN OC SAS (NIT 901.965.247-1), Cra. 4C Bis # 40-22, La Macarena parte baja, Ibagué, Tolima, Colombia. Contact: aleja1601@hotmail.com, +57 318 243 3409.

It covers the Granja El Carmen app for Android and explains what happens to the information you enter in it.

02

What this notice covers

The notice covers the app on your phone: the fish and dishes, the order you build, saved orders and the ways the app hands an order to you to send.

When you write to or call the farm, what you send is handled as described in the section on how the farm uses an order.

03

The fish and dishes in the app

The species, sizes, cuts, dishes, prices and pictures are part of the app. They are shown without any network connection and do not reveal anything about you.

04

The order you build

The fish, cuts, dishes, quantities, the number of people, the day, the time of day, collection or delivery and your notes form the order. The app keeps the order you are working on, and the orders you save, on your phone.

05

Your name and contact details

To let the farm reply, an order can include your name, a phone number and an email address. You type them yourself; only the way of replying you choose is needed.

06

Delivery address

If you ask for delivery, the order includes the address and neighbourhood you type. They stay on your phone until you send the order.

07

Where your data is stored

Everything you enter is stored in the app's private storage on your phone, in a database other apps cannot read.

Android backup is turned off for the app, so this data is not copied to a cloud backup.

08

No account, no cloud copy

The app has no account, no sign-in and no server of its own. Nothing is synchronised and no copy exists outside your phone unless you send it.

09

What the app does not collect

The app does not collect location, contacts, photos, device identifiers, advertising identifiers or usage statistics, and it contains no analytics or advertising code.

10

No internet access

The app does not request the Android internet permission. It cannot send anything by itself.

11

Sending an order by email

When you tap Email, the app opens your own email app with the order written in it and addressed to the farm. Nothing is sent until you press send there, and from then on the email is handled by your email provider.

12

Calling the farm

When you tap Call, the app opens your phone app with the farm's number filled in. The call is made only if you start it.

13

Sharing or copying an order

Share opens the Android share sheet with the order, and Copy puts it on the clipboard. Where it goes next is your choice.

14

How the farm uses an order you send

An order you send reaches the farm through the channel you used. The farm uses it to confirm the fish, the weights, the total and the time, and to prepare and hand over the order.

Ask the farm directly how long it keeps messages and orders.

15

No payments in the app

The app does not take payments and stores no card or bank details. The farm tells you how to pay when it confirms.

16

Your choices and deleting data

You can open, duplicate or delete any saved order, and clear the order you are working on, at any time. Uninstalling the app deletes all of its data from your phone.

17

Your rights under Colombian law

Under Colombian data protection law (Ley 1581 de 2012) you can ask GRANJA PISCICOLA EL CARMEN OC SAS to know, update, correct or delete the personal data you sent, and you can complain to the Superintendencia de Industria y Comercio.

Send such requests to aleja1601@hotmail.com.

18

Changes and contact

If the app changes how it handles data, this notice is updated in a new version of the app and on the website, with a new effective date.

Effective 2026-10-05. Questions: aleja1601@hotmail.com, +57 318 243 3409.